Privacy Policy
Last updated: 4 November 2026
This Privacy Policy explains how Cat Chaos Arena ("we", "us", "the App") collects, uses, and protects your information. By using the App you agree to this policy.
1. Information We Collect
- Account details: when you sign in (with Apple or Google), we receive your name, email address, and profile photo.
- Profile & pet details: information you add, such as your display name, social handle, and your cat's name, breed, approximate age, photo, and boy or girl if you choose to say.
- Content you create: the videos, photos, comments, captions, chat messages, and votes you submit.
- Purchases: if you join Catnip Club, the details of your subscription from Apple, such as the product and its renewal date. Apple takes the payment; we never see your card.
- Device and notifications: a push token, so we can send notifications to your phone, including live updates on the Lock Screen.
- Crash and diagnostic data: crash reports and error messages, with your phone model and app version, linked to your account so we can fix problems.
- Support: the messages you send us, with the screen you sent them from and your phone model, and any reports you make.
- Usage counts: simple totals of how a feature is used. These are counts only and are not linked to you.
2. How We Use Your Information
- To create and manage your account and profile;
- To run the competition: showing your cats, tallying votes, and building leaderboards;
- To enable community features (comments, chat, public profiles);
- To provide Catnip Club, if you subscribe;
- To send the notifications you allow;
- To keep the App safe: reviewing reports, moderating content, and enforcing our rules;
- To improve and maintain the App.
Videos are checked on your phone before they are uploaded. That check runs on the device, and it does not send anything to us or to anyone else. We do not track you across other companies' apps or websites.
3. Public Information
Some information is public to other users by design: your display name, profile photo, optional social handle, your cats, and the videos, comments, and chat messages you post. Please don't share anything you want to keep private.
4. Being Featured on Our Socials
If "Feature my cat" is on in your profile, we may post your clips on Cat Chaos Arena's social media accounts, credited to your handle or your cat's name. Those posts are public on those platforms and may earn us money. You can keep a clip off socials when you upload it, and you can turn the switch off at any time in Edit Profile for future clips.
5. Service Providers
We use trusted third-party services to run the App: Google Firebase (authentication, database, notifications and server functions), Cloudflare (storing and delivering videos) and Apple (sign-in, subscriptions and notifications). These providers process data on our behalf under their own security and privacy commitments, and may do so in countries other than yours, including the United States.
6. Sharing of Data
We do not sell your personal information. We may share aggregated, anonymised statistics (for example, general community trends) that do not identify you. We may disclose information if required by law or to protect the safety of our users.
7. Children
The App is intended for users aged 13 and over. We do not knowingly collect information from children under 13. If you believe a child has provided us information, contact us and we will remove it.
8. Your Choices & Rights
You can edit your profile at any time and delete your own entries. You can permanently delete your account and all associated data from inside the App: open Edit Profile and choose Delete Account. This removes your profile, your cats and their videos, and your votes and comments, and cannot be undone. Deleting your account does not cancel a subscription, so please cancel that in your iPhone's Settings first. You can turn notifications off in your iPhone's Settings, block other users within the App, or contact us using the details below.
9. Data Retention & Security
We keep your information for as long as your account is active or as needed to provide the App. We use reasonable measures to protect your data, though no method of transmission or storage is completely secure.
10. Changes to This Policy
We may update this policy from time to time. Continued use of the App after changes take effect means you accept the updated policy.
11. Contact
Questions about your privacy, or a request about your data? On your profile, open the ⋯ menu and choose Send Feedback, or email [email protected]. We read every message.
By using Cat Chaos Arena you acknowledge that you have read and understood this Privacy Policy.